This Privacy Policy governs the manner in which Maria Towing collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Maria Towing Ltd. Services.
The personal information you disclose to us
We gather the information you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and services, when participating in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The information we collect depends on the circumstances and the Services, the choices you make, and the products and features you use. Personal information we collect may include the following:
Names, phone numbers, Vehicle details, address
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
When you visit, use, or navigate the Services, we automatically collect certain information. That information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is collected for our internal analytics and reporting purposes and to maintain the security and operation of our Services.
The information we collect includes:
- Log and Usage Data. Log and usage data are service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages, and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other devices you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt-out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt-out, you may not be able to use certain aspects of the Services.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To request feedback, we may process your information when necessary to ask for feedback and to contact you about your usage of our Services. For example, we may process your information when we need to contact you about your usage of our Services in order to give you feedback.
We may also process your data when necessary to contact you about your use of our Services to send you marketing and promotional materials. It is in accordance with your marketing preferences to use our services.
You can stop receiving our marketing emails at any time. We may process your information to further develop and display customized content and advertising tailored to your interests, location, and more.
To post testimonials. Personal information may be included in testimonials we post on our Services. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. We may process your information to evaluate and improve our Services, products, marketing, and your experience.
To identify usage patterns. We may process your data about how you use our Service to better improve them. To determine the effectiveness of our marketing and promotional campaigns.
To better understand how to provide marketing and promotional campaigns that are most relevant to you, we may process your data.
To comply with our legal obligations. We may process your data to comply with our legal obligations, respond to legal demands, and defend our legal rights.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
The information must be publicly available and must be specified by the regulations.We may use your personal information if you’ve explicitly given us your permission or if you have implicitly given us your permission (i.e., implied consent). You may stop us at any time.
In some exceptional circumstances, we may be permitted under applicable law to process your information without your consent, including, for example:
In a situation where consent cannot be obtained in a timely way, the collection is legal.
For fraud detection and prevention purposes.
If certain conditions are met, business transactions can be performed.
The statement is available in the court record, and it pertains to a witness matter and must be assessed, processed, or settled in order to issue an insurance claim.
It is used when contacting family members to tell them about a deceased person or injured person and to ensure that they are notified.
We may make an emergency application to a court for criminal sanctions if we have reasonable grounds to believe that an individual has been, is being, or will be victimized by financial abuse.
It is reasonable to expect that collection and use of the information would compromise the availability or the accuracy of the information if collection and use are with the consent of the subjects. The information and collection are related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
The production of records is subject to a subpoena, warrant, court order, or rules of the court relating to the disclosure of records.
The information has been collected for a specific purpose and is consistent with that purpose.
For journalistic, artistic, or literary purposes only.
The information is publicly available and has been specified by the regulations.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. The third parties we may share personal information with are as follows:
- Web and Mobile Analytics
Google Ads and Google Analytics
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
HOW LONG DO WE KEEP YOUR INFORMATION?
In the event that we are not required to process your personal information, we will either delete or anonymize it, if possible. If we are not able to do so (for example, if your information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
For the purposes of this Privacy Notice, we’ll only keep your personal info for as long as it’s necessary to fulfill these objectives (unless legal requirements state otherwise). No data in this notice will be retained for longer than the duration of a user’s account with us.
We will delete or anonymize your personal information, if necessary when we can no longer keep it active as a legitimate business need (such as for reasons of archival storage).
HOW DO WE KEEP YOUR INFORMATION SAFE?
We have put in place appropriate and reasonable technical and organizational security measures in order to protect any personal information we process. Despite our efforts, no electronic transmission over the internet or storage technology is guaranteed to be 100% secure, so we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties won’t be able to improperly collect, access, steal, or modify your information. You should only use the Services in a secure environment.
COLLECT INFORMATION FROM MINORS
We do not knowingly collect data from or sell to children under 18 years of age. By using the Services, you represent that you are of age or are the subject of such a minor’s dependent’s use of the Services. If we discover that personal data was collected from users under the age of 18, we will immediately delete the account. If you have any data we may have collected from children under the age of 18, you may contact us at [email protected].
WHAT ARE YOUR PRIVACY RIGHTS?
Some countries (such as Canada) regulate data protection laws. You may, for example, ask for access to your personal information, request deletion or rectification of your data, restrict data portability, and object to processing if necessary. You may also have the right to oppose the processing of your personal information in certain circumstances.
The request must be examined and acted upon under data protection laws.
You may also contact your local data protection supervisory authority if you believe that we are processing your personal information in a manner that is contrary to the provisions of the EEA or the United Kingdom data protection laws.
Withdrawing your consent: You can withdraw from our marketing and promotional messages by opening the unsubscribe link in the emails we send or contacting us via the details provided below. However, we will still communicate with you – for example, to send you service-related messages that are necessary for the administration and use of your account, to answer service requests, or for other non-marketing purposes.
You may withdraw your consent at any time if we are relying on your consent to process your personal information, which may be express or implied consent depending on the applicable law.
As stated, this will not affect the legality of the processing prior to withdrawal or, as the applicable law allows, in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can stop receiving our promotional and marketing emails at any time by clicking on the unsubscribe link in the emails or by contacting us using the information provided below. However, we may still contact you for purposes such as administering and using your account, responding to service demands, or other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at [email protected].
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference and not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
- UPDATES TO THIS NOTICE
We may change this privacy notice from time to time. The updated “Revised” date will be displayed prominently, and the amended “Revised” date will be effective as soon as it is accessible. If we make changes to this notice, we will either post it prominently or notify you by means of a notification. We hope that you will periodically check this notice to be informed of our practices.
CONTACT US ABOUT THIS NOTICE
If you have questions or comments about this notice, you may email us at [email protected] or by post to:
Maria Towing Ltd
#203 1500 Marine Drive
North Vancouver v7p1t7
Canada
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit https://townearme.ca/tow-truck-booking-online/.